A Family Owned Company

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A Family Owned Company

We are a family owned independent company that passionately cares about our service users and our staff.

Absolute Care Wales was established by sisters, Kirsty Best and Lucy Jones in 2004. When setting up the business, Kirsty and Lucy were determined to focus on providing the highest level of personal and practical home care for service users across Cardiff.

Care for others as you want to be cared for yourself’, it’s a simple philosophy, and one that we are determined to instil in our staff.

We make every effort to get to know each of our service users, regardless of how long we will be caring for them. And we will be as flexible as possible to make sure they are happy, confident and safe, whilst we provide our expert home care support.

We provide care to help and support individuals, and organisations, in promoting health, in its broadest sense, as well as maintaining or improving independence. We aim to provide a focused, value for money service that is reliable and responsive to your needs and preferences.

It’s important to foster an atmosphere of care and support, which both enables and encourages our service users to live as full, interesting and independent lifestyle as possible, with the scope and duration of our service provision being kept to a minimum, in line with an agreed plan of care.

The company has both grown in size and reputation over the years, and is highly regarded in the Cardiff caring community. We are accredited and registered with our industries governing bodies, as well as with professional organisations, strictly adhering to all the guidelines and regulations they require of us.

We are registered with Cardiff City Council and work closely with the professionals in their social services department. We regularly meet with case managers to review and monitor individual service users’ care packages.