you can follow Absolute Care Wales on Twitter!

A Genie of a Service for Working Parents

One of the problems faced by many working parents these days is the all important one of actually finding the time to spend with the family.

Sisters Lucy Jones and Kirsty Best own and manage Absolute Care Wales, a domiciliary care company looking after elderly and vulnerable in Cardiff. They are also both mums to young children and finding the time for their families and business can often become quite a juggling act especially when they are providing care around the clock every day of the year.

Lucy Jones, director explains, ”Even though I have a very supportive partner who also runs his own business, there are always jobs to be done in the home like the cooking, cleaning, washing, ironing, shopping etc and trying to do these whilst also spending quality time with our little girl who is now 18months old is not only difficult but you are also exhausted and sometimes struggle to find the energy.”

“When we were discussing (having a moan!) about this in the office, one of our senior carers commented that we could all do with a genie, someone who could help out around the house to give us more time with our families.”

“The penny dropped and we realised that our own team of trained and qualified carers would be perfect to provide such a service. We undertake similar tasks on a daily basis for our elderly and vulnerable clients and thought we could utilise them to provide home support services for new and busy families in the Cardiff and Newport areas.”

Absolute Genie was set up as a sister company to Absolute Care Wales in 2010. The new service is used by a wide range of people from expectant to recent mums, families with more than one young child through to older people who aren’t as mobile as they used to be.

The service aims to provide as much help as is needed around the house to give customers more precious family time. Every customer has a different set of requirements and Lucy and Kirsty have made it their business to be as flexible as possible to accommodate for this. The Genie’s visit some customers once or twice a week, others on a monthly basis and support them all with a wide variety of home support services.

In Newport, the Absolute Genie customers work in the Royal Gwent,solicitor practices, dental surgeries, in sales roles involving a lot oftravelling to name a few. The client list is quite diverse and they areemployed by single dad’s as well.

Concluding, Lucy said, “In Britain we have one of the longest working week’s in Europe. We want to offer a service that will help customers to utilise the time they have off from work to spend it with their families instead of doing household chores. Working parents have a lot of responsibilities both in the office and at home, Absolute Genie aims to support them as much as possible in their homes.”


A lovely thank you from a dear client and his family - this is why we love our jobs.

"To each and every member of Absolute Care, a huge and massive thank you, for all your kindness, consideration and hard work, during the time you looked after Mum and Dad.

I could never have wished for such a dedicated agency as yours.
It is with deepest regret and sorrow that through no fault of your own, we have lost you.

Both Dad and i are devastated! You know that you are like an extended family to us. We have been throughsome sticky times but the happy times you let us share with you i.e. the wedding, the pregnancies and Dad's joy at seeing the babies, will always be in our hearts and minds. (By sticky times, I meant when Dad was very ill, your company was our rock and our salvation.

Please don't be strangers, keep in touch. Dad would be over the moon if any of you were to visit him - babies too!and please feel free to phone me or pop in for a tea or coffee anytime.

we wish you all the very very best and hope the company will go from strength to strength. You deserve it.

Dad is going to miss you all so much and so am I.

God bless you all for everything

Carol, Beryl and Charles


Thanks to ALL our team for helping us achieve a very positive Care Standards Inspection Report

As a registered care provider, we are annually inspected by the Care and Social Inspectorate of Wales (CSSIW) to make sure we are achieving all the standards they set for organisations operating in our industry.

We are delighted to announce that this year thanks to the hard work and dedication of our fantastic team we received another positive report and an improvement on last year.


Open publication - Free publishing


View the Absolute Care Wales brochure online

Our company brochure is now available to view online or to download. Click on the image below.


Open publication - Free publishing


Introducing Absolute Genie

We recently launched Absolute Genie. Using the skills and experience of our qualified team of carers, Absolute Genie provide a comprehensive range of home based family support services for new and busy families throughout Cardiff and the surrounding areas.

From pregnancy onwards, our flexible bespoke services start from just £12 per hour and are adapted to your individual needs and requirements. We will visit you as and when you want us to lend a helping hand around the house.


Open publication - Free publishing


 

 










"Care for others as
you would want to be
cared for yourself."

  • Having been a client for the past eighteen months under the care of Absolute Care (Wales) Ltd, I hasten to recommend this worthy company.

  • Absolute Care has many positive attributes but the one I value most is trust.